Case Study: First Order Partnership with Spanish Security Distributor

Client Profile

Type: Spanish law enforcement equipment distributor

Product: NIJ Level III ballistic plates

Order: 200-unit trial purchase

Challenges

Original packaging (8 units/box) caused 40% excess shipping volume

Concerns about supplier responsiveness to small orders

Solution Timeline

▶ Day 1

Formed dedicated team (sales/engineer/logistics) within 2hrs of inquiry

Delivered 3 packaging proposals with cost/delivery comparison

▶ Day 3

Finalized optimized "10 units/box" solution:

✓ Custom EPE cushion inserts

✓ Reinforced corrugated boxes

✓ Pre-labeled warehouse-ready packaging

▶ Day 5-15

Daily 18:00 CET production updates with workshop photos

▶ Day 18

Early port arrival + pre-clearance documentation support

Tangible Results

▷ 32% logistics cost reduction (Saved $2,140)

▷ 15% faster customs clearance

Client Testimonial

"Dreamhorse's proactive approach exceeded expectations for a new supplier. Their packaging optimization elevated our professional image with end clients."

— Procurement Director, Client Company

Ongoing Partnership

600-unit repeat order within 3 months

Expanded to ballistic helmets procurement